How to Make a Great First Impression for Potential Residents

When potential residents visit your multi-unit property, the first thing they notice isn’t the modern kitchen appliances or the spacious floor plan—it’s the exterior. Before they step inside, they’ve already formed an opinion based on the condition of your stairways, driveways, and upper walkways.

A well-maintained and visually appealing exterior sends a message of care, safety, and quality living, making it more likely for potential renters to choose your property over the competition. In this blog, we’ll explore the most impactful ways to upgrade your property’s exterior to create an excellent first impression

1. Upgrade and Maintain Your Stairways

Why Stairways Matter

Stairways are one of the most frequently used elements in multi-unit properties, especially for buildings with multiple floors. A worn-out, unstable, or poorly maintained stairway can deter potential residents and create safety hazards.

Key Improvements for Stairways

✔ Ensure Structural Integrity

• Regularly inspect stairs for cracks, loose steps, or rust in metal components.
• Reinforce handrails and railings to meet safety codes and provide stability.
• Replace old staircases with durable, non-slip materials like treated wood, concrete, or metal with anti-slip coatings.

✔ Improve Aesthetics

• Repaint or refinish stairways to keep them looking fresh.
• Add decorative railings for a polished and modern look.
• Use lighting along staircases to enhance safety and visual appeal.

✔ Enhance Safety Features

• Install anti-slip treads or textured coatings to prevent falls.
• Ensure proper drainage to prevent water buildup and slipperiness.
• Keep stairwells well-lit with motion-sensor or energy-efficient LED lighting.

✅ First Impression Impact: A clean, sturdy, and well-lit staircase makes potential residents feel secure and confident about your property’s upkeep.

Also read: Top 5 Multi-Unit Renovations to Boost Your Property’s Value in 2025

2. Refresh and Repair Your Driveways

Why Driveways Matter

A driveway is one of the largest visual elements of a property’s exterior. It’s also the first thing people encounter when pulling into the complex. Cracked, faded, or poorly maintained driveways can make a property feel neglected, no matter how nice the interior is.

Key Improvements for Driveways

✔ Resurface or Repave for a Smooth Look

• Fill cracks and potholes to create a seamless surface.
• Consider asphalt or concrete resurfacing for a fresh, clean look.
• Use decorative options like stamped concrete or pavers for a premium feel.

✔ Keep It Clean and Well-Marked

• Regularly power-wash the driveway to remove stains and dirt buildup.
• Ensure parking lines are clearly marked to maximize space efficiency.
• Use reflective paint for night visibility and an upscale look.

✔ Improve Driveway Lighting & Accessibility

• Install pathway lighting along driveways for visibility and security.
• Ensure handicap-accessible parking spaces and clearly marked pedestrian walkways.
• Add landscaping along the driveway edges for an inviting entrance.

✅ First Impression Impact: A smooth, clean, and well-lit driveway creates an immediate sense of organization, safety, and professionalism.

Also read: How McMillin Contracting’s Local Expertise Enhances Multi-Unit Property Renovations

3. Upgrade Upper Walkways for Safety and Style

Why Upper Walkways Matter

Upper walkways, especially in multi-story buildings, are high-traffic areas that play a big role in tenant safety and convenience. If these areas appear outdated, slippery, or unstable, it can make potential residents hesitant to rent in your building.

Key Improvements for Upper Walkways

✔ Ensure Sturdiness and Code Compliance

• Regularly inspect walkways for cracks, loose railings, or weak spots.
• Reinforce upper-level railings to meet local safety codes.
• Use non-slip coatings to reduce the risk of falls in wet weather.

✔ Enhance Walkway Aesthetics

• Upgrade with modern materials like composite decking, metal railings, or decorative concrete.
• Keep surfaces clean and free of clutter.
• Consider installing planters or greenery along walkways for an inviting touch.

✔ Boost Lighting and Visibility

• Use LED lighting along walkways for safety and ambiance.
• Install motion-sensor lights to save energy while ensuring safety at night.
• Consider string lights or recessed lighting for a modern, welcoming feel.

✅ First Impression Impact: Well-maintained upper walkways increase safety, comfort, and visual appeal, making your property feel more modern and inviting.

4. Enhance Curb Appeal with Landscaping and Entryway Improvements

While stairways, driveways, and walkways play a big role, the surrounding landscaping and entryway features also contribute to a strong first impression.

Key Exterior Enhancements

✔ Invest in Low-Maintenance Landscaping

• Add drought-resistant plants, mulch, and rock gardens for a neat, modern look.
• Trim overgrown bushes and trees to keep walkways clear and inviting.
• Install planters and flower beds near entryways for a pop of color.

✔ Upgrade Entryway Signage and Fixtures

• Use modern, easy-to-read signage for a polished look.
• Replace outdated mailboxes and entry gates for a refreshed appearance.
• Add seating areas or benches near entrances for a welcoming vibe.

✔ Improve Exterior Lighting for a Warm Welcome

• Install solar pathway lights along driveways and sidewalks.
• Use wall-mounted sconces near entry doors for a sophisticated touch.
• Keep all exterior lighting functional and bright to increase safety.

✅ First Impression Impact: A clean, well-lit, and welcoming exterior makes potential residents feel at home before they even step inside.

Final Thoughts: Small Changes, Big Impact

A great first impression is often the deciding factor for potential residents choosing between your property and a competitor’s. By focusing on exterior elements like stairways, driveways, and upper walkways, you create a space that feels safe, well-maintained, and welcoming.

🔹 Well-maintained stairways = Tenant safety & trust
🔹 Smooth, clean driveways = Professionalism & curb appeal
🔹 Upgraded upper walkways = Modern living & security
🔹 Thoughtful landscaping & lighting = Warm, inviting atmosphere

By investing in these upgrades now, you’ll not only attract better tenants but also increase your property’s long-term value.

Ready to enhance your property’s first impression? At McMillin Contracting Services, we specialize in multi-unit property renovations that deliver results. Let’s discuss your renovation goals today!